Aelum Consulting's profile
ID: 43981
May 10, 2023
Description
ServiceNow CSM provides an omnichannel customer experience by aggregating all customer interactions through e-mail, phone, or social media channels. This improves customer care agents' efficiency by providing them with a workplace where they may fix issues quickly and proactively, which boosts client satisfaction. The ServiceNow platform can also be integrated with a variety of third-party apps, thereby improving customer support operations by using current IT solutions.
Useful information
This site is never involved in any transaction, and does not handle payments, shipping, guarantee transactions, provide escrow services, or offer "buyer protection" or "seller certification"