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Заголовок: Safepal wallet recovery guide using the extension
Описание: Learn how to recover your SafePal Wallet using the seed phrase. This guide covers both hardware and software wallet restoration via the SafePal browser extension and mobile app for secure asset access.

Your Complete SafePal Wallet Recovery Process for Access and Asset Restoration

If you need to restore access to your Safepal Wallet, the browser extension offers a direct method. Prepare your 12 or 24-word mnemonic seed phrase and ensure you have the extension installed from the official Chrome Web Store or Safepal website. Avoid entering your phrase on any other site; the recovery process happens locally within the extension itself.


Open the extension and select the "Import Wallet" option. You will see a field to type your secret recovery phrase. Enter each word in the exact order, with a single space between them, and double-check for spelling errors. This phrase is the master key to your funds and all generated addresses, so accuracy here is non-negotiable.


During setup, you will create a new wallet password. This password encrypts your wallet data on this specific browser and device. While it allows you to access the extension quickly, remember that this password alone cannot recover your wallet on a new device; only your original seed phrase holds that power.


After confirming, your wallet dashboard should populate with your assets and transaction history. Take a moment to verify a recent transaction or address to confirm a successful recovery. For added security, consider connecting your Safepal hardware wallet to the extension, which provides a layer of protection for signing future transactions.



Preparing Your 12 or 24-Word Secret Recovery Phrase

Locate your original recovery phrase sheet or card before you open the SafePal extension. This ensures you have the correct phrase ready and prevents mistakes from memory.


Check each word individually against the official BIP39 word list, which you can find online. Verifying that every word is on this list confirms your phrase is valid and was generated correctly.


Write down the words exactly as they appear, paying close attention to spelling and order. The phrase is case-sensitive, so use all lowercase letters unless your backup specifically shows capitals.


Keep this phrase completely offline while you prepare. Do not type it into any document, text file, or email. The only place you should enter these words is directly into the SafePal extension's recovery interface during the dedicated process.


Clear your browser workspace. Close unnecessary tabs and applications to minimize distractions and reduce the risk of accidentally exposing your phrase through a screenshot or other software.


Confirm you are on the official SafePal extension page. A secure connection and correct URL protect you from phishing sites designed to steal your recovery phrase the moment you enter it.



Installing the Official Safepal Browser Extension

Download the Safepal extension only from the official Chrome Web Store or the Microsoft Edge Add-ons store. Avoid third-party websites to eliminate the risk of fraudulent software.


Open your Chrome or Edge browser and search for "Safepal Wallet". Look for the developer name "Safepal" in the listing to confirm authenticity. Click the "Add to Chrome" or "Get" button to begin the installation.


The browser will request permission to add the extension. Select "Add extension" to proceed. A new icon will appear in your browser's toolbar, typically in the top-right corner, once the process is complete.


Click the new Safepal icon to launch the extension. You will see two clear options: "Create Wallet" for a new setup or "Import Wallet" for recovery. Since you are following a recovery guide, select "Import Wallet" to move forward with your seed phrase.


Before entering any sensitive information, verify the extension is genuine. Check for correct branding, a clean interface without spelling errors, and ensure the URL of any page it opens is related to safepal.com. Never type your mnemonic phrase into a standard browser pop-up; the extension should open its own secure window.



Starting the "Import Wallet" Process via the Extension

Open your Chrome or Brave browser and click the Safepal dApp extension icon from the toolbar. If you haven't installed it yet, get the official extension from the Chrome Web Store or SafePal's download page.


Inside the extension pop-up, locate and select the "Import Wallet" button. You will see three distinct methods for importing your existing wallet. Choose the one that matches your recovery phrase format.






Import Method
Best For
Key Requirement






Mnemonic Phrase
Standard 12 or 24-word recovery phrases.
Your exact word sequence in the correct order.




Private Key
Single-currency wallets or specific addresses.
The long alphanumeric string (without a password).




Keystore File
Wallets exported from other Ethereum-based tools.
The JSON file and the password you set for it.




For a standard recovery, select "Mnemonic Phrase." Type or paste your 12 or 24 words into the field. Double-check each word for spelling errors and ensure the order matches your original backup exactly. Extra spaces or a single misspelled word will prevent access.


Next, set a strong extension-specific password. This password encrypts your wallet within the browser and is required every time you connect to a dApp or send a transaction. It is different from your recovery phrase.


After confirming the password, click the final import button. The extension will process your information. If everything is correct, you will be redirected to your new wallet dashboard, showing your asset balances. Your recovery is now complete, and the wallet is ready for use.



Entering Your Secret Phrase and Setting a New Password

Open the SafePal extension and click ‘Import Wallet’. Select ‘Mnemonic Phrase’ as your recovery method.


Type your 12 or 24-word secret phrase into the field. Enter each word in the correct sequence, with a single space between them. Double-check for typos; the phrase is case-insensitive. Avoid pasting the phrase or saving it in a text file on this device.


After verifying the phrase, you will be asked to create a new password. This password encrypts your wallet data only on this browser. Make it strong and unique, combining uppercase letters, lowercase letters, numbers, and symbols.


Confirm the new password carefully. Remember, this password is necessary for accessing the wallet through this extension. If you lose it, you can use your secret phrase to recover access again, but you will need to set a new password.


Complete the process by clicking the confirmation button. Your wallet assets should now be visible, restored and secured with your fresh local password.



Adding Your Specific Blockchain Networks After Import

Open your SafePal extension and click the network selector at the top of the main wallet view. This dropdown typically shows "Ethereum" or "BNB Smart Chain" by default.


Select "Manage Networks" or the "+ Add Network" option at the list's bottom. You will see two primary methods:





Add via SafePal's List: Browse the "Recommended" tab for popular networks like Polygon, Avalanche, or Arbitrum. Click the "Add" button next to your chosen network.


Add Manually: For lesser-known or custom networks, use the "Custom" tab. You must enter the correct parameters.



Manual addition requires precise data. Gather this information from the blockchain project's official documentation before starting:





Network Name: e.g., "Fantom Opera"


RPC URL: A public or private node endpoint.


Chain ID: A unique number like 250 for Fantom.


Currency Symbol: e.g., "FTM"


Block Explorer URL: e.g., "https://ftmscan.com"



Fill each field carefully. An incorrect RPC URL or Chain ID will prevent the network from functioning. After entering all details, click "Save". The new network will immediately appear in your selector.


Switch to the newly added network to test it. Your wallet address remains the same, but the asset list will refresh. If tokens are missing, you may need to add their custom contract addresses manually.


To add a custom token, ensure you are on its native network. Scroll down your asset list, click "Add Token", and paste the official contract address. The symbol and decimals should auto-populate–verify them before confirming.


Repeat these steps for each unique blockchain you use. Organizing your networks streamlines managing a multi-chain portfolio directly from the extension.



Verifying Asset Balances and Transaction History

Open your SafePal extension and check the main dashboard immediately after restoring your wallet. This view lists your total portfolio value and individual token balances.


Follow these steps for a detailed review:





Click on a specific asset from your list to see its dedicated page.


On the asset page, locate the transaction history panel. All incoming and outgoing transfers for that token will be shown here.


Examine each transaction entry. Confirm the transaction hash (TXID), date, amount, and sender/receiver addresses match your expectations.



If you notice a missing token, manually add it:





Click "Add Token" usually found at the bottom of your asset list.


Search for the token by its correct contract address, which you can find on a block explorer like BscScan or Etherscan. Using the contract address prevents adding incorrect assets.


Once added, its balance and history should populate if transactions exist.



For absolute certainty, cross-reference your data with a block explorer. Copy your public wallet address from the extension. Visit a blockchain explorer for the network you used (e.g., Etherscan for Ethereum) and paste your address there. The balances and transaction log on the explorer must match what you see in the SafePal extension. A mismatch could indicate an incomplete sync or an incorrect restoration path.


Seeing your correct balances and full history confirms the recovery process worked completely. You can now use the wallet with confidence.



Connecting the Recovered Wallet to a Safepal Hardware Device

Confirm your recovered wallet is active and visible within the Safepal Extension before starting the connection process.


Open the extension and click the profile icon or wallet name. Select Add & Connect Hardware Wallet from the menu. Your browser will request a connection to the Safepal App; approve this request to proceed.


Now, take your Safepal hardware device and unlock it. Open the Safepal App on the device itself, not your computer. Inside the app, find and tap the Connect function, often represented by a QR code icon or scan symbol.


The extension on your computer will display a large QR code. Point your hardware device's camera at this screen to scan the code. This creates a secure, direct link between the two devices without exposing your private keys online.


After a successful scan, your device will show a list of derived wallet addresses. Carefully compare the first address shown on your hardware device's screen with the first address displayed for your recovered wallet in the browser extension. If they match exactly, confirm the connection on the device.


Once verified, the extension interface will refresh. You should now see your wallet name with a small hardware device badge next to it. All transaction approvals will require your physical confirmation on the Safepal hardware device, providing full security for your recovered assets.



Q&A:


I lost my phone with the SafePal app. Can I still recover my wallet using only the browser extension?

Yes, you can recover your wallet using only the SafePal browser extension. The process does not require the mobile app. You will need your secret recovery phrase (the 12 or 24-word mnemonic phrase) that you wrote down when you first created your wallet. Install the SafePal extension from the official Chrome Web Store, open it, and choose "Import Wallet." Then, select "Mnemonic Phrase," enter your words in the correct order, and set a new strong password for the extension. This will restore full access to your funds and transaction history.



What are the exact steps to import my seed phrase into the SafePal extension?

Here are the steps: First, install the official SafePal extension. Open it and click "Import Wallet." Select "Mnemonic Phrase" as your import method. Carefully type your 12 or 24-word recovery phrase into the box, with a single space between each word. Double-check the spelling and order. Click "Confirm." You will then be asked to create a new password for the extension itself—this encrypts your local data. After setting the password, your wallet dashboard will load, showing your balances. The extension is now ready to use for transactions.



My recovery phrase isn't working in the extension. What could be wrong?

Several common issues can cause this. The most frequent is a simple typo or incorrect word order. Use the on-screen suggestions as you type to avoid spelling mistakes. Verify you are using the correct phrase for this specific wallet; people sometimes mix up phrases from different wallets. Ensure you are selecting the right phrase length (12 or 24 words). Also, the extension may support only specific wordlists; using words not in the standard BIP39 list will fail. If you are certain the phrase is correct, try using the "Hardware Wallet" import option if your phrase was originally from a SafePal S1 device, as the derivation path might differ.



Is it safe to enter my seed phrase into the browser extension?

The safety depends entirely on your actions. The SafePal extension itself is designed for this purpose. However, you must ensure you downloaded the real extension from the official Chrome Web Store, not a fake website. Never enter your seed phrase anywhere else online. Before typing, check that no one can see your screen. Your computer should be free of malware or keyloggers. The extension password adds local encryption, but your seed phrase is the ultimate key. Never share it, store it digitally, or take a photo of it. Entering it in the extension on a clean, secure computer is a standard recovery method.



After recovering my wallet in the extension, will I see all my different coins and tokens?

Yes, once you successfully import your recovery phrase, the extension will synchronize with the blockchain and display all assets associated with your wallet's addresses. Your wallet is a gateway to your accounts on various blockchains (like Ethereum, BNB Chain, etc.). The extension will show balances for all coins and tokens held on those supported networks. You might need to manually "add" or "discover" some lesser-known tokens by clicking an "Add Token" button and entering their contract address to make them visible in your asset list, but the funds are always on the chain, secured by your recovered keys.